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SoundSquare
 Post subject: Smoking Efika
PostPosted: Tue Mar 13, 2007 4:36 am 
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Joined: Sun May 08, 2005 8:46 pm
Posts: 559
Location: Paris
Something went wrong with my Efika.
As i was upgrading Debian on it the ATX connector started to smoke with such a bad smell. I'm using a regular ATX PSU (250W) at the moment. I unplugged it all and tried to boot it again with another PSU (my PicoPSU 120W) and the card initialized and i have nothing on screen but some weird colored bars.

Now i'm wondering what could be damaged, i don't have a serial cable to test the card without a GFX card, so maybe the Efika itself is damaged, maybe it's only the gfx card or even the AGP riser. But the smoke coming from the ATX connector on the Efika doesn't sound so good.

Should i send back the card to the dealer from whom i purchased the Efika or BPlan directly?
the card doesn't come from the developer program.
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bbrv
 Post subject:
PostPosted: Tue Mar 13, 2007 5:34 am 
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Genesi

Joined: Fri Sep 24, 2004 1:39 am
Posts: 1422
Pictures: please email them.

Detailed report: please email that too.

Decision pending...

R&B :)

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SoundSquare
 Post subject:
PostPosted: Tue Mar 13, 2007 5:42 am 
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Joined: Sun May 08, 2005 8:46 pm
Posts: 559
Location: Paris
an email was sent to you with pics !
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SoundSquare
 Post subject:
PostPosted: Thu Mar 15, 2007 2:47 am 
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Joined: Sun May 08, 2005 8:46 pm
Posts: 559
Location: Paris
just to make sure, did you receive my email ? the attachment was quite big sorry.
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Neko
 Post subject:
PostPosted: Thu Mar 15, 2007 3:39 am 
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Site Admin

Joined: Fri Sep 24, 2004 1:39 am
Posts: 1589
Location: Austin, TX
Quote:
just to make sure, did you receive my email ? the attachment was quite big sorry.
We have it.

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Matt Sealey
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SoundSquare
 Post subject:
PostPosted: Sat Mar 17, 2007 7:49 am 
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Joined: Sun May 08, 2005 8:46 pm
Posts: 559
Location: Paris
any idea about what will happen next ?

i'm ready to send back the board to BPlan, the swiss dealer i purchased the Efika from, Relec, told me it would be faster to send it directly to BPlan for repair.
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bbrv
 Post subject:
PostPosted: Sat Mar 17, 2007 10:49 am 
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Genesi

Joined: Fri Sep 24, 2004 1:39 am
Posts: 1422
Please go ahead. We will sort it out.

R&B :)

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SoundSquare
 Post subject:
PostPosted: Sat Mar 17, 2007 11:15 am 
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Joined: Sun May 08, 2005 8:46 pm
Posts: 559
Location: Paris
alright, i'll send it on monday
i'll include a copy of the invoice from Relec.
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